Refund policy

We want you to love your WHY NOT? finds. If you're not happy with your purchase, you can request a return within 30 days of receiving your order.

Eligibility: Items must be unused and in their original condition and packaging. To start a return, email us at kkiparis7@gmail.com with your order number and the reason for the return. We'll reply with return instructions and the return address. Items sent back without first requesting a return will not be accepted.

Return shipping: If you simply changed your mind, return shipping costs are paid by the customer. Original shipping charges are non-refundable.

Damaged, defective or wrong items: Please inspect your order when it arrives. If an item is damaged, defective or not what you ordered, contact us within 30 days of delivery with your order number and photos of the problem. We'll send you a free replacement or a full refund, whichever you prefer, at no cost to you.

Refunds: Once we receive and inspect your return, we'll let you know whether it's approved. Approved refunds are issued to your original payment method within 10 business days. Your bank or card issuer may take additional time to post the refund.

Exchanges: The fastest way to get a different size or colour is to return the item you have and place a new order.

Questions? Contact us at kkiparis7@gmail.com.