Shipping policy

Where we ship: We currently ship to addresses in Canada and the United States.

Order processing: Orders are processed within 1–3 business days. Once your order ships, you'll receive an email with your tracking number.

Delivery times: Our products ship from partner warehouses. Delivery usually takes 7–15 business days, depending on the item and your location. The estimated delivery time is shown at checkout. Delivery times are estimates and can't be guaranteed, especially during holidays and busy seasons.

Shipping costs: Shipping rates are calculated and shown at checkout before you pay.

Customs and duties: Some items may ship from warehouses outside your country. Where possible, duties and taxes are included or calculated at checkout. Any remaining import charges are the customer's responsibility.

Order splitting: If you order several items, they may arrive in separate packages on different days.

Delayed or lost parcels: If your tracking hasn't updated for 10 business days, or your order hasn't arrived within 30 days, contact us at kkiparis7@gmail.com and we'll help.

Address accuracy: Please double-check your shipping address at checkout. We can't be responsible for orders delivered to an incorrect address that was entered at checkout.